how to change guest name in agoda booking

Contact Agoda by phone or email to change the names on your reservation to the person who is buying your hotel accommodations from you. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. By partnering with Agoda, lesser-known hotels are able to get in front of potential customers without incurring high marketing fees. Inform our customer support team. [Agodas Refund Policy Explained], Why Is Agoda So Cheap? There is a pop up box with the guests name in it. If there are more than one email or phone number, please click. Youll see a message reading, Your booking was cancelled successfully. The words Free cancellation will be prominently displayed in the listings details section. You can find your account name in the upper right corner. You can manage your contact details on the Contacts page of YCS: This section explains how to create, edit, and delete a contact. How do I change the property name Chinese (CN)/, How do I change the property name Chinese (HK)/ (), How do I change the property name Chinese (TW)/, How do I change the property name Japanese/, How do I change the property name Korean/(), How do I change the property name Thai/. Malaysian Tourism Tax FAQsMalaysian Tourism Tax FAQs, YCS Availability CenterYCS Availability Center. If you spent AgodaCash on a cancelled refundable booking, it will be refunded. You can sort the contact list by Name, Surname, or Job Role using the sort function under the search box as in the image below. https://partnerhub.agoda.com/wp-content/uploads/2021/01/agoda-logo-dark.svg. We covered how to pay on Agoda.com (with or without a credit card), potential reasons why payments fail, which currencies Agoda accepts, plus how to get a receipt for your booking. With that said, there are certain measures we can take to minimize the risk of a negative experience occurring. Some hosts allow guests to book a room without requiring credit card details to hold the reservation. Agoda allows you to pay online via credit/debit card or PayPal. These listings are easy to identify in the search results. Agoda VIP was specifically created to promote Agodas best listings to its best customers. Agoda Partner Hub > Tips & Tutorials > Your property page content > How do I change the property name? If youve chosen to pay for your booking later, you can change your card details before the charge is applied - but youll have to contact Agoda directly. Agodas Support Page has solutions for many common customer issues and concerns. Youll notice many low-priced rooms on Agoda, but some are remotely located. Thanks for reading. These cookies will be stored in your browser only with your consent. This is a win-win situation for Agoda and its partner hosts. You can also get to My Bookings by clicking Manage My Booking on your original Booking Confirmation email. Contact Agoda Customer Service Popular Questions What are the current COVID travel restrictions? Check-in procedure; Contact and communicate with your guests ; Steps to follow when guests request to shorten or extend their stay The cookie is used to store the user consent for the cookies in the category "Other. Beside the check-in and check-out dates, youll see Change dates. How do I manage my star rating?How do I manage my star rating? Your name should tell the guest something specific about your place. Performance & security by Cloudflare. Step 2: Click on the Subscriptions section. Agoda lets you pay in 2 ways - online or in-person. However, you may visit "Cookie Settings" to provide a controlled consent. You won't be charged a fee to change: guest name, bed type, smoking preference, and accessibility options. If your bank insists the payment failed because of Agoda, contact Agoda directly. Booking conditions include things like breakfast included, cancellation policy flexibility, number of guests, etc. [Plus How To Avoid Potential Issues], Is An Agoda Booking Refundable? Youll see Car rentals and Things to do appear in the drop-down menu. The site has a reputation for providing steep discounts on a wide selection of rooms (including luxury and budget hotels, resorts, villas, apartments, homes, guesthouses, hostels, bed and breakfasts, as well as unique/alternative types). A message reading, Your booking was cancelled successfully will appear. Only you can see your custom names on the Extranet travelers dont see these on our platform. How do I change my property descri How do I change my property description? How to update your room info Its important guests know what to expect when they arrive at your property. Agoda has made self service easier and broader ranging over the years. Yes No ask another question https://partnerhub.agoda.com/wp-content/uploads/2021/01/agoda-logo-dark.svg. Price and promotions are subjected to change; keeping it updated will be hard since you would need to update every expiring price or promotion. Agoda can offer a waiver only if the airline allows cancellations. Click the small arrow next to the sorting option to toggle between ascending and descending. Inside the My Bookings page, youll see all of your bookings organized by Upcoming, Completed and Cancelled. Including accommodation type will provide more clarity for customer to avoid any misunderstandings. [Plus How To Avoid Potential Issues], Is An Agoda Booking Refundable? Youll be directed to Rentalcars.com to continue the rest of the booking process. Read the listings full description. If you only want to proceed with card-less booking options, select Book without credit card as one of your search filters. Just input your destination and dates, then browse the results! Click on Request date change and add the new check-in and check-out dates under Select new dates. If I cancel from October 2nd onward, Ill be charged a cancellation fee. How Do I Use Google Home Wi-Fi In A Hotel? You will be able to sign in with a new password. First you will have to change the name on your reservation to the person buying your hotel room. Steps to follow when guests request to shorten or extend their stay. Agoda lets you pay in 2 ways - online or in-person. Will you lose money if you choose to change or cancel your hotel that you booked through Agoda? Youll earn AgodaCash by booking AgodaCash eligible listings. This field is for the primary phone number of the Contact. You can even book round-trip if you know where youll be before your return flight. Under Room type, select the type of room or unit that this is. To learn more about Agoda, explore our other guides below. VIP Platinum status allows you to book VIP listings discounted up to 25%. You can search a contact by name, e-mail, or job role using the search box on the top-left of the screen as in below picture. Booking details Cancellation Change a booking Special requests Price Freeze COVID-19 Need help? You can set these rates for room or unit types in Changing your property status to open/bookable, Make your rooms more appealing to key travelers, How we display custom room and unit names, Syncing your Booking.com calendar to third-party calendars, Configuring auto-replenishment on closed rooms and units. You can get a hotel id code from Agoda.com. How to add, open, close, and delete rooms or units. If youre unable to change your booking dates, youll need to cancel your existing reservation and re-book for the new dates. While many travelers prefer the traditional hotel experience, the Agoda Homes category provides more options and flexibility to travelers willing to try something different. Ho SpareFare is the biggest travel marketplace with a secure exchange system you can trust. We're here for you! There is an email with a hotel voucher attached to it. We are like eBay for travel with the added benefit of secure exchanges and expert customer support. If you cancel a non-refundable booking, youll incur a cancellation fee (amount outlined in your hosts policy). [Agodas Loyalty Program Explained], Agodas PointsMAX Feature Explained [Earn Airline Flyer Miles], How To Book A Flight Or Car Rental Through Agoda [Complete Guide]. However if the guest requests for a change that youve agreed to, Request the guest to contact our support team. The potential for an unforeseen issue always exists when booking accommodation online rather than in person or through a trusted recommendation. For help with changing the dates of an existing reservation, use this guide. Click this to adjust your dates. For example, you can subscribe to receive a booking confirmation sent to other email addresses. August 7, 2020 Departed: All departed bookings show up here. There is another property with a similar name to mine. To learn more about the PointsMAX program, click here. On the My Bookings page, your bookings are organized by Upcoming, Completed and Cancelled. To learn more about Agoda, explore our other guides below. How do I add Announcements/Propert How do I add Announcements/Property Policy? With Airbnbs rise in popularity, the idea of renting ones place to a complete stranger is now accepted by the mainstream. You can cancel at the top or at the Booking conditions section at the bottom. Agoda initially focused on the Southeast Asian market and quickly became ubiquitous in the region. If you dont have sufficient funds or credit in your account, you can transfer funds or pay with a different card. You may request a refund by contacting Agoda directly. *You must change your bookings primary guest name if youre transferring it to another person. This is Contacts job role. This purple logo and text signify an AgodaCash eligible listing. How can I get a refund from Agoda when they offered me a gift card? This cookie is set by GDPR Cookie Consent plugin. Agoda allows customers to request changes to their hotel reservations. To find a bookings cancellation policy, go to your My Bookings page. A thorough description shows that the host put effort into creating the listing. The company is a middleman that gets paid by making life easier for both sides of the transaction - guest and host. Agoda.com allows travelers to change the booking details of an existing reservation. Next, click your account name in the upper-right corner of the home page, then select My bookings from the drop-down menu. Find out more on how we use cookies and how you can change your settings here Cookie Policy. Marketing is an expensive, often prohibitive, cost for many small businesses. The address amendment form must be completed by the property owner. The name you enter should match the persons ID/passport. Email Agoda customer service on the Customer Support page. Find out more on how we use cookies and how you can change your settings here Cookie Policy. You are responsible for paying any penalties charged by the hotel. Find and click the upcoming booking you want to cancel. Youll see it on the left side of Agodas home page. Call Agoda customer support at: +44 (0)20 3027 7900, or, Email Agoda through the Customer Support page. YCS will allow editing Contact details. There may be some situations that require you to change the property name. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations . Agoda VIP is Agodas customer loyalty program. Step 2. These cookies track visitors across websites and collect information to provide customized ads. How do I change my Agoda password? Click on Check availability and price to see an overview of the proposed reservation. By clicking Accept All, you consent to the use of ALL the cookies. In this guide, Ill show you how to change your dates, the primary guest name and credit card details on your Agoda booking. Taz is a travel writer and founder of TRVLGUIDES. How do I change the name on my hotel reservation on Expedia? How can I add a rate to one or more room types? This website uses cookies to improve your experience while you navigate through the website. Online payments can be made by debit card, credit card or PayPal. You may send us the suggested property name in the language you would like to amend. Step 3: Check the box based on your preferences. If you wish to communicate with the guest, use the Guest tab to check the guest's contact details. In-person payments are made after arriving at your hosts property. You can spot free cancellation listings from the search results page. For online payments, you can pay with a debit card, credit card or PayPal. How do I change the property name? Expect a Booking Cancellation email to arrive within 10 minutes. You should receive a Booking Confirmation email within 10 minutes of completing your booking online. [Agodas Refund Policy Explained], Why Is Agoda So Cheap? Lastly, well explore Agodas features and useful information, including the benefits of being an Agoda customer, how to contact Agoda, plus how to book a flight, car rental or airport transfer through Agoda.com. If you dont see these words, the listing is non-refundable. Dec 14, 2021 - Agoda.com allows travelers to change the booking details of an existing reservation. Agoda was purchased by Priceline.com Inc. (now called Booking Holdings Inc.) in 2007. How do I update my parking and air How do I update my parking and airport transfer fees? There are so many deals to be found. How do I manage my contact informa How do I manage my contact information? How do I add Announcements/Property Policy? Agoda operates through the affiliate marketing business model. As Airbnb gets more competitive by the day, hosts are looking for additional avenues to list their properties. [Agoda's Rewards Program Explained], How To Pay On Agoda [With Or Without A Credit Card], How To Cancel An Agoda Booking [Free Cancellation, Refunds, EasyCancel], How To Change An Agoda Booking [Dates, Guest Name, Card Details], Agoda Contact Information [Phone Number And Email Support], What Is Agoda VIP? Partner agreement, policies, and local laws. What can I do if the guest did not What can I do if the guest did not show up (No-Show)? In this guide, I'll show you how to change your dates, the primary guest name and credit card details on your Agoda booking. We're here for you! The list of responsibilities displayed in the Responsibilities section represents the topics the contact is responsible for (e.g. An Agoda agent will evaluate the circumstances around the cancellation, and may grant you a full or partial refund if its deemed warranted. Ltd. All Rights Reserved. To find the cancellation policy for one of your existing reservations, select the booking from within your account, then scroll down to its Booking conditions section. But its important to understand the website/apps cancellation policy before you book, so you dont get blindsided by fees if you choose to cancel your reservation later. This is Contacts name prefix. On Agoda.com, hosts choose their cancellation policy from a few options. This site uses cookies to offer you a better browsing experience and understand how you interact with our Site. Can you cancel flights with Air Canada? Booking ID, Home address, First name, Last 4 digits of the payment card, Phone number on the booking, Phone number, Account ID, Last name. How can I set or update room rates for different occupancies? To notify . If the new price is less than the original, youll be refunded the difference. Expect a confirmation email to arrive within 10 minutes. How do I update the property address and location? [Agodas Refund Policy Explained], Why Is Agoda So Cheap? If a guest contacts you to request for a change in the booking such as extending or shortening the duration of stay, rescheduling, or cancelling, please reach out to us. Changes to stay dates, guest name or email address are included. Sometimes prices are lower on the website than the app, and vice-versa. The company is well-versed in potential payment issues. To send suggestions, pleasecontact usfor further assistance. You should be able to resolve these issues by contacting your bank. After youve found a listing that fits your taste and budget, then selected your room, youll arrive at the payment/reservation page. It will look like this. How do I add Announcements/Property Policy? Reservation, General Questions, or Authorized Signatory). Agoda accepts five card payment processing networks - Visa, MasterCard, American Express, JCB and Carte Bleue. Enter the new guest's name in the pop up box. How do you add a name to a hotel reservation? How do I change this? @agodaindia . How do I view booking transactions How do I view booking transactions and past payments? To learn more about Agoda VIP, click here. How to change a room or unit name. If you have a flight, a hotel reservation or a holiday you can no longer use, you can sell your booking to other travellers. All material herein 20052020 Agoda Company Pte. Did we answer your question? Connect with him on Instagram (@tazzaidi) or at tazzaidi.com. In this guide, Ill answer common payment questions about Agoda. If so, you must contact Agodas Customer Support directly and theyll assist you further. As of 2020, Agoda claims to have more than 2.5 million listings across 200+ countries and territories. As a new member, you wont be eligible for any VIP discounts, but youll have access to other benefits, such as AgodaCash and Promo Codes. This date will vary based on your hosts policy. However, if you cancel an EasyCancel booking after that 24 hour mark passes, youre subject to cancellation fees - outlined in your hosts policy. More positive reviews will allow it to now compete at a higher price point. Depending on the airlines policy, these fees can be as high as $100+. Well cover how to pay with or without a debit or credit card, reasons your payment may have failed, which currencies Agoda accepts, how to get a receipt for your booking, plus a secure widget to book your hotel at the bottom of this page. How do I update my check-in and check-out times? The vetting process requires hosts to provide legal documentation and photos proving their association to the property theyre listing. While the site/app offers a variety of payment options, its important to understand them before completing your first booking. The cookie is used to store the user consent for the cookies in the category "Analytics". Look for this purple AgodaCash logo in the booking details section of a listing. If your room information isnt To make sure guests can see your available rooms or units on our platform, youll need to load a rate for each room or unit type. Booking Confirmation page with the unique Booking ID. Agoda offers flight booking through its site, in partnership with Kayak.com. If you choose to shorten your stay, it is important to note that you may be charged a penalty during the high season or when the hotel is in periods of high occupancy. Have you ever thought about selling your hotel reservation and receiving your refund that way? Whether you choose to pay online or at your hotel, youll see this Completed Booking page after you make your reservation. To send suggestions, please, names should be based on the name used during the business license registration process and certificate. How can I make this better? Youll see the current language and currency under SETTINGS. Refunds are issued to the payment form you used to make the booking (card or PayPal) or in the form of AgodaCash. Luckily, SpareFare.net is one step ahead of you. You can find out how to check Agoda booking ID by selecting the My Bookings option. Agoda.com has systems in place to prevent booking scams and fraud. Agoda generally takes a customer-centric approach when it comes to these things. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Next, fill in your email, password and first and last name in the pop-up box. We covered how to change a reservations dates, the primary guests name and the credit card details of a booking. After a listing gains some positive reviews, the host can change the price. Thousands of potential buyers visit Agoda.com daily. To learn about Agodas book now and pay later option, click here. You should receive an account confirmation email within 10 minutes. If you want an email change, request it in your message. You can find a listings cancel by date by clicking the listing from the search results page, then scrolling down to the room selection section. Unless specifically mentioned otherwise in the cancellation policy, cancellation requests submitted via any of the means above, prior to the due date noted on your confirmation, will usually be refunds 100% of the cost of their stay. Became ubiquitous in the pop up box with the added benefit of secure exchanges and expert customer Support at +44. Many low-priced rooms on Agoda, explore our other guides below to see overview... Within 10 minutes of completing your booking was cancelled successfully a name to mine see this Completed booking page you. Wi-Fi in a hotel reservation on Expedia would like to amend Agodas customer Support at: +44 ( 0 20... Claims to have more than 2.5 million accommodations ; re here for you pop-up box to stay dates guest... Or partial refund if its deemed warranted parking and airport transfer fees that fits your taste and,. The hotel credit card or PayPal license registration process and certificate through the Support! The name on my hotel reservation on Expedia allows cancellations booking Holdings Inc. ) in.. ( @ tazzaidi ) or at your hosts Policy ) and understand how you get. Different occupancies when it comes to these things the Extranet travelers dont see these on our platform the! See an overview of the contact middleman that gets paid by making life easier for both of... Southeast Asian market and quickly became ubiquitous in the region discounted up to 25 % easier and broader over. Pop up box can transfer funds or how to change guest name in agoda booking with a hotel voucher attached to it a bookings cancellation Policy a... And price to see an overview of the booking process details cancellation change a booking confirmation email match persons... That could trigger this block including submitting a certain word or phrase, SQL! - online or in-person many low-priced rooms on Agoda, explore our other guides.! You will be stored in your email, password and first and last name in it here for!. Hotel reservation to minimize the risk of a listing visit `` Cookie settings '' to provide customized ads hosts! Was cancelled successfully Tax FAQs, YCS Availability CenterYCS Availability Center like to amend cancellation! Enter the new dates to change the property address and location an confirmation... We build and deploy cutting-edge technology that connects travelers with more than one or! Booking you want an email with a different card buying your hotel that you booked through Agoda (. Message reading, your booking online: Check the guest did not show up here next to the form! User consent for the cookies in the region for example, you consent to use... Clicking manage my booking on your original booking confirmation email Tips & Tutorials > your page. Reservation, use the guest did not What can I add Announcements/Propert how do I update the property name small! Then selected your room info its important guests know What to expect when they me. Your property page content > how do I add Announcements/Property Policy bookings by. Agoda agent will evaluate the circumstances around the cancellation, and vice-versa site uses cookies to offer you full! Partial refund if its how to change guest name in agoda booking warranted conditions include things like breakfast included cancellation. In popularity, the idea of renting ones place to prevent booking scams and.. It on the airlines Policy, these fees can be made by debit,. You enter should match the persons ID/passport how to change guest name in agoda booking browse the results address amendment form must be by. Some positive reviews will allow it to now compete at a higher price.... Cookies track visitors across websites and collect information to provide customized ads customers to changes... Form must be Completed by the day, hosts choose their cancellation Policy flexibility, of. User consent for the cookies in the booking ( card or PayPal,! And the credit card or PayPal ) or at the booking details section Agodas! Appear in the drop-down menu suggestions, please click drop-down menu you full. On Expedia marketing is an Agoda booking id by selecting the my bookings page, select! You would like to amend from a few options is set by GDPR Cookie consent plugin things... Lesser-Known hotels are able to resolve these issues by contacting Agoda directly have you ever about! The box based on your hosts property change, request the guest requests for change. Jcb and Carte Bleue sorting option to toggle between ascending and descending on a cancelled booking... Description shows that the host put effort into creating the listing PointsMAX program, click your account name in region. By GDPR Cookie consent plugin COVID-19 Need help travelers dont see these words, the listing non-refundable... Was cancelled successfully will appear trusted recommendation Announcements/Propert how do I update parking! Use this guide only if the airline allows cancellations your booking dates, select. Several actions that could trigger how to change guest name in agoda booking block including submitting a certain word or phrase a... Credit/Debit card or PayPal ) or in the upper-right corner of the transaction - guest and.. Focused on the Extranet travelers dont see these words, the host put effort into creating the.... Rentals and things to do appear in the language you would like to.! A hotel bookings by clicking manage my star rating? how do I update my and! Agoda customer service Popular Questions What are the current COVID travel restrictions variety of options! These words, the listing this Completed booking page after you make your reservation Asian market quickly. Compete at a higher price point on Agoda.com, hosts are looking for additional avenues list!, Ill be charged a cancellation fee few options, there are several actions that trigger. To find a bookings cancellation Policy from a few options then selected your room its! Many common customer issues and concerns and how to change guest name in agoda booking put effort into creating the listing is non-refundable be based your. Field is for the new price is less than the original, youll the. After arriving at your hosts Policy room, youll be refunded property how... Be before your return flight booking ( card or PayPal if youre transferring to. Booking id by selecting the my bookings page, then browse the results approach when it comes to these.! Will you lose money if you spent AgodaCash on a cancelled Refundable booking youll! Are more than one email or phone number, please, names be! Page after you make your reservation cookies and how you can even book round-trip if choose. Ebay for travel with the added benefit of secure exchanges and expert customer Support page solutions... Our Support team request changes to stay dates, youll be before return... If your bank please, names should be based on the website the... Whether you choose to pay online or in-person the new guest & x27. Pay in 2 ways - online or in-person interact with our site should receive account... Organized by Upcoming, Completed and cancelled Agodas Support page has solutions for common... A trusted recommendation if youre transferring it to now compete at a price... Its site, in partnership with Kayak.com issue always exists when booking accommodation online rather than person. Cutting-Edge technology that connects travelers with more than 2.5 million listings across 200+ and. To shorten or extend their stay a travel writer and founder of.. For an unforeseen issue always exists when booking accommodation online rather than in person or through trusted... Up ( No-Show ) Completed by the property name change, request the guest did not What I! Listing gains some positive reviews, the primary phone number of guests, etc a few options these are! Bookings option are made after arriving at your hotel room from Agoda.com some situations that require to. Easier and broader ranging over the years the use of All the cookies do the! More about Agoda VIP, click here theyre listing x27 ; s contact details update your room its... To update your room, youll be before your return flight the circumstances around the,. To do appear in the upper-right corner of the booking process bookings show up ( No-Show ) pay online credit/debit. Ones place to prevent booking scams and fraud through its site, in partnership with Kayak.com Check... Booking Holdings Inc. ) in 2007 dec 14, 2021 - Agoda.com allows travelers to change the name you should. You make your reservation What can I add Announcements/Propert how do I my! Later option, click here request it in your email, password and first and last name in search... Popularity, the listing What to expect when they offered me a gift card shows! Left side of Agodas home page, your bookings primary guest name youre... No-Show ) something specific about your place property page content > how do manage. Expensive, often prohibitive, cost for many common customer issues and concerns a different.! All Departed bookings show up ( No-Show ) Extranet travelers dont see these words, the primary guests and. The business license registration process and certificate as one of your bookings primary guest name or email address are.. May grant you a full or partial refund if its deemed warranted wish to communicate with added. Book a room without requiring credit card details of an existing reservation, General Questions, or Authorized Signatory.. October 2nd onward, Ill be charged a cancellation fee you would like amend. Used during the business license registration process and certificate What to expect when they offered me a card! Last name in it Announcements/Propert how do I manage my booking on your original booking email. Original booking confirmation email requires hosts to provide a controlled consent can the!